T
Tidio
AI chatbot for customer service and sales
4.1(105 Reviews)
Tidio is a customer communication platform with an AI chatbot (Lyro) that handles up to 70% of common customer questions automatically. It combines live chat, AI chatbot, and helpdesk features for small and medium businesses. Easy to set up with templates for e-commerce, SaaS, and service businesses.
Features
- Lyro AI chatbot
- Live chat
- Helpdesk ticketing
- Visual chatbot builder
- E-commerce integrations
- Multi-channel support
- Visitor tracking
- Canned responses
- Analytics dashboard
Use Cases
E-commerce supportLead generationCustomer FAQ automationLive customer chatOrder tracking
Platforms
webiosandroidapi
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